daintyduvet is a sustainable online specialty shop for hand-crafted duvet cover sets & home decors with dainty, colorful & unique designs. We are a small handmade business based in Tokyo, Japan.
Our commitment to sustainability:
In our efforts to run a sustainable business model to reduce these wastes that are harmful for the environment, we have adapted a made-to-order production system. This way, our carbon footprints are being minimized as we don't require a factory or a huge warehouse to keep our inventory, as we don't have any. We are able to produce duvet covers that will be sent directly to our customers right after the production. This environment-friendly practice also enables us to closely monitor our production, create more designs and successfully set higher quality standards compare to mass-produced duvet covers.
Frequently Asked Questions:
Can I find your duvet covers in Amazon or in any other e-shops and retailers?
No, our duvet covers are designed by us and exclusively being sold here and in our Etsy shop. As our duvet covers are carefully handcrafted and are not being mass produced, it will be difficult for us to be available everywhere.
Is your duvet cover set includes inserts or foam?
No. Our products are only duvet covers and pillow cases that are meant to protect (and add vibrant colors to) your duvet, comforter and pillows.
How long should I wait for my order to be shipped?
Please allow 3 - 7 business days for production time. We use this time to check your order, digitally print your chosen design, cut and sew your duvet cover.
[France] Is it possible for you to deliver using Mondial Relay network (relay point)?
While we don't use the service itself, it is possible for us to deliver your purchased duvet cover set in the relay point of your choice. Upon checking out, please indicate the relay point address as your shipping address. It will be our basis on where shall we deliver your purchased duvet cover set. Please note that it is not our responsibility to communicate with your chosen relay point regarding the delivery time. Please make sure to leave your phone number so that you will be contacted by the courier in case there are difficulties in locating the relay point.
What is the 14-day money-back guarantee?
If you are not satisfied with your order, please kindly contact us within 3 days of delivery and return the purchased duvet cover set within 14 days to get a full refund. Please read our refund policy.